Hi Aurora, Jenna and Reetta. Can you tell us a little bit about yourselves?
Aurora: I’ve worked at Foodie for five years now, from the start I’ve done content work and worked with details for our service. Search words, product information, photography projects where we produce images for both our own service and the customer. We do both grocery and consumer goods, but especially consumer goods. As a person I’m open-minded, vivacious and straight-forward. My way of getting to know new people is by testing them. I value cooperation and stay away from drama. I’m determined and highly goal-oriented.
Jenna: I started at Foodie two years ago, I’ve advanced from product data assistant to photo shoot assistant to my current position as content coordinator/content team lead. Together with my team, I’m responsible for all product information and images in our customers’ services. In my free time I love to photograph all sorts of things which is why my work on many occasions doesn’t feel like work at all. Travelling is another big passion of mine, I’ve especially enjoyed our recent road trips across Europe which should tell you it is virtually impossible for me to stay put in one place! One of my biggest dreams is to live abroad at some point.
Reetta: I’ve worked here for close to two years as a content assistant. I’m a business college graduate and have a media assistant degree as well. I find this a perfect match for my job here at Foodie and was happy to start here shortly after my graduation. In the beginning I assisted in photo shoots, nowadays I also take care of editing and maintaining our product data. Some of my work time is allocated to administrative duties at the office, this provides a nice way of getting to interact more with the people at our office.
What is your team responsible for at Foodie?
Our team is responsible for completing and enriching product information for our customers. This information includes images, prices, product description, categories, search words, food ingredients, allergens and everything else you can imagine seeing when you’re shopping for a product online. We work together with developers to make sure all information in our customers’ services is up to date and meeting the standards.
Can you describe your typical work day?
Our typical work days are divided into shooting days and ‘normal’ days at the office. The shooting days we spend at the customer premises, usually as a team of two where the other one collects the items and the other one photographs. For collecting products, we use Foodie’s own Shopkeeper tool. This is the same tool store associates use for picking items for home delivery. For us it enables a highly efficient work flow that speeds up the collecting process significantly.
For the shooting we have two studios in our use, a smaller space for grocery and other small items and a bigger room where we shoot clothing and other items that require more space. The day lasts eight hours and is rather physical, we walk around a lot and move constantly when setting up the products. This is actually good contrast to the office days. To get the best results, sometimes a bit of creativity is needed. We like to come up with innovative solutions.
Our normal office day contains updating product information, adding search words, item descriptions and other details through the Foodie admin panel. We get information from several different databases used by our customers so there’s a lot of coordinating and monitoring involved. We like to think of ourselves as sort of investigators; there’s not a problem we can’t solve. We also co-operate closely with team leads to locate and fix any errors or missing information, mostly they are handled with our Admin data team.